Shipping Policy

 

Buying directly from the author decreases our dependence on the big retail stores, and we can offer deeper discounts because there isn't a middleman taking a cut.

When you purchase goods from our website (www.nillunasser.com), the goods will be delivered through one of the following methods:

1. Digital goods are delivered instantly by an email from BookFunnel to the email address you used at checkout. If you do not see it, please check your spam folder, or if using Gmail, check your promotions tab.

2. Print books are printed and shipped by BookVault. Print time is usually 72 working hours. After books are printed, they are shipped directly to you.

Average shipping times:-

To USA: 5 to 7 working days

To Canada: 7 to 10 working days

To UK: 2 to 5 working days

To elsewhere in Europe: 5 to 7 working days

To Australia: varies

You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

3. Deliveries to all EU countries

We ship to customers in EU countries. For all orders shipped to countries within the European Union (EU) with a total value under €150 (excluding taxes and delivery), taxes and duties will be paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We make sure to follow all EU regulations and guidelines regarding taxes and duties, and we strive to make the checkout process as easy and transparent as possible.

4. Personalised orders are shipped from the UK asap. Unless Nillu is in deadline mode, in which case, she might need a week’s grace.